CAYA Return Policy

At CAYA, we want you to absolutely love the pieces you take home. Because our garments are vintage and pre-loved treasures, we encourage you to read through our return guidelines before completing your purchase.

Vintage & Pre-Loved Items

We try to do thorough quality checks on every small item to make sure you receive quality, preloved clothing. However, if something isn’t quite right, you’re welcome to make an exchange or receive store credit within 7 days of purchase, as long as:

  • You can provide the original proof of purchase
  • The item is unworn, unused, and in the same condition as when you received it

We truly appreciate you choosing the items thoughtfully, and we’re always here to help with measurements, styling tips, or any questions before you buy.